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information Due to COVID-19 and strained resources, please be advised that your shipment may be delayed. In order to set realistic expectations, please reference the shipping updates below.

  • Giro offers free ground shipping, no discount codes or minimum order value requirements necessary. (Some restrictions may apply.)
  • Pro Deal, Employee Purchase, and other special program offers are not eligible for free shipping.
  • Ground shipping orders may experience delays of up to 10 business days for processing.
  • Giro does not offer same day shipping. 2-day shipping means the delivery will happen on or before the end of the 2nd business day after the order ships. 
  • At this time, we can only ship orders to physical home or business addresses within the United States. Note: We cannot ship to P.O. Boxes or to a Post Office location for General Delivery.
  • Shipping Business days are Monday – Friday.  Holidays, Saturday and Sundays are not included in shipping days. 
  • If you select expedited shipping method, please note this will not reduce the lead time before the item is shipped. 
  • Shipping times are estimates and not guaranteed. 
  • To check on the status of an existing order, CLICK HERE.. For status information on a warranty order, please contact Customer Service at 1-800-456-2355.
  • When making a return or exchange for items purchased on, we will provide you with an authorized return label, as well as free shipping on the exchange and no additional re-stock fees.